Tag: home additions upper arlington oh

  • Treating Home Remodeling Clients Like Family

    Treating Home Remodeling Clients Like Family

    Do you subscribe to Architectural Digest? If so did you see the full page on George and The Cleary Company in the October issue? We share the reason we treat our clients as if they are a part of our family. George talks about how The Cleary Company, your Columbus, OH remodeling company, got its first clients in 1994 and how this ended up laying the groundwork for a philosophy that our Team still embraces today.

    Notable Quotes from George:

    “Once clients hire us, they become part of our family”

    “Because we treat every client’s home like our own, we understand today’s decisions will impact tomorrow’s dreams”

    Through our Remodel Design Build process takes the time to get to know our clients’ lifestyles, needs and goals for their home and incorporates them into their project. We understand that remodeling can be stressful, and there are many emotional ups and downs. To help our clients navigate these phases of remodeling, our app keeps them updated on schedule changes, allows them to view progress photos and logs as well as make payments even when they are on vacation. This ability to stay connected, coupled with our incredible team of skilled professionals helps ensure client satisfaction and in most cases clients for life. In fact, over 70% of the projects we’re building in 2017 are from repeat clients and referrals from past or current clients!

    The truth about home remodeling, is that it can be a hard and messy process, but treating clients like family helps ensure the final product and client experience are exceptional. Contact our Team and you’ll be treated like family too!

    Like us on Facebook to follow the progress of our Upper Arlington OH new build home and keep updated on our Team.

    Don’t subscribe to Architectural Digest? Read the full page feature by clicking here.

  • Home Remodeling & Jobsite Safety

    Home Remodeling & Jobsite Safety

    What Clients Can Do To Keep Safe During Their Home Remodel

    by Aaron Enfinger CR General Manager The Cleary Company Remodel Design Build Columbus OH

    Safety has no quitting time; Safety first; Safety is no accident; Safety is as simple as ABC-Always Be Careful. Would you like me to continue? I can do this all day!

    There are many slogans when it comes to safety. Many of these are catchy, funny and memorable so that safety is kept at the top of mind when working in an environment that, at times, can be dangerous. One thing that we in the home remodeling industry do as part of our jobs is bring some of these dangers into your home.

    Despite the potential for danger on any jobsite, Our Team at The Cleary Company Remodel Design Build Columbus OH is committed to safe construction sites for our homeowners, their families and pets, plus all our employees, trades and vendors. We feel education is key to keeping everyone safe so let’s take a few minutes to review some simple ways our clients can assist our Production Team with safety on every jobsite.

    The KISS acronym is an easy way to remember for good safety practices-

    Keeps It Safe and Sound!

    • Keep clear of work site during the work day

    One of the best ways to avoid potentially unsafe conditions is to…avoid potentially unsafe conditions. While the craftsmen are working on your project it is best to stay away from the construction area. There are tools, materials, and other potential hazards lurking everywhere. Giving the craftsmen the needed space and time to work, goes a long way in reducing additional exposure to hidden hazards. This is especially true for children and pets! Your Project Manager can arrange a time either before or after the work day to walk your jobsite with you.

    • Involve everyone that lives in the home in project communication

    One of the most important aspects of any home remodeling project is staying in regular communication with your Project Manager. Whether you prefer calls, texts or emails, communication needs to go both ways in the dynamic relationship of Client/PM. Please regularly update your Project Manager with your family’s activities and daily schedule. Safety can be compromised with surprises so you and your household will need to know what is happening daily in your home and when it is going to happen. Our APP makes keeping in touch and up to date easy with your mobile phone or tablet!

    • Store valuables away from the work zone

    We have seen some very unfortunate circumstances where some very sentimental family heirlooms have inadvertently been damaged during demo and/or construction. Even though all professional craftsmen take pride in the fact that they can do their work and minimize impact on the family’s daily life, clients can help us be successful by keeping important possessions out of harm’s way. We recommend any item of value, whether sentimental or monetary value, be kept away from any area under construction and prefer these items to be packed away and, if possible, stored offsite.

    • Set boundaries with your children and pets

    It seems obvious enough, but it should be highlighted anyway- DO NOT allow children and/or pets unattended into construction areas during working and even during non-working hours. Construction sites are never a safe place for children and pets since they can’t discern the dangers looming. Please keep them far away from the tools, materials, and exposed mechanical systems.

    Safety is everyone’s responsibility and reward!

    For additional information on Remodeler – Client communication check out this article from This Old House Magazine, How to Get the Most from Your Contractor